Privacy Policy

How Laurel Field Consulting collects, uses, and protects personal information under Australian privacy law.

1. Data controller

Laurel Field Consulting Pty Ltd (“we”, “us”) is the data controller for personal information collected through content-laurelfield.click and our consulting engagements.

Contact: info@content-laurelfield.click
Office 7, 28 Test Avenue, Gold Coast QLD 00000
Phone: +61 7 0000 6300

2. Information we collect

Contact enquiries: name, email address, organisation details, and message content submitted via our contact form.

Consulting clients: business contact details, organisation documents you provide, interview notes, and billing information.

Website usage: if you accept analytics cookies, anonymised usage data such as pages visited, referral source, and device type.

Technical data: server logs including IP address, browser type, and access timestamps for security and troubleshooting.

3. How we use information

  • Respond to enquiries and prepare consulting proposals.
  • Deliver contracted consulting services and maintain client records.
  • Issue invoices and meet tax and regulatory obligations.
  • Improve Site content and usability when analytics are enabled.
  • Protect the Site against abuse and unauthorised access.

We do not sell personal information.

We process information based on your consent (contact form, cookies), performance of a contract (consulting engagements), and legitimate interests (security, business administration) in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

5. Retention

Enquiry records are kept for twenty-four months unless an engagement proceeds. Client project materials are retained for seven years for professional and tax purposes, then securely destroyed unless you request earlier deletion of non-legal records. Analytics data is aggregated and not stored in identifiable form beyond provider default periods.

6. Your rights

You may request access to, correction of, or deletion of your personal information where applicable law permits. Contact us at info@content-laurelfield.click. We will respond within thirty days. You may complain to the Office of the Australian Information Commissioner if you believe we have handled your information improperly.

7. International transfers

Our website hosting and email providers may process data outside Australia. We use providers that maintain appropriate safeguards consistent with Australian privacy requirements.

8. Security

We use encryption for stored client documents, access controls on internal systems, and staff confidentiality obligations. No transmission over the internet is completely secure; please avoid sending highly sensitive personal data via the contact form.

9. Children

Our services and Site are directed at organisations and adults. We do not knowingly collect information from individuals under eighteen.

10. Changes

We may update this policy and will post the revised version on the Site with an updated date.

See also our Cookie Policy.

Last updated: August 2025